Young people’s health and wellbeing (Zone 5 to 19)

Zone 5 to 19 is a dedicated service for children, young people and families. The service primary focus is on people aged 5 to 19 and people aged 25 with special educational needs and disabilities (25 SEND).

How we can help

Zone 5 to 19 provides support for various concerns, including:

• keeping healthy
• emotional wellbeing
• nutrition and staying active
• contraception and sexual health
• drugs and alcohol
• smoking

For a comprehensive overview of our services, please visit the Zone 5 to 19 website (opens in new window).

How to get help

eClinics

Parents can book online appointments with a school nurse through our Parent Plus eClinics mobile application.

Simply download the free app, on apple (opens in new window) or android (opens in new window) register and book an appointment time to chat online.

If you are a young person you can talk to a school nurse using our eClinic application.

Learn how to use the application with our eClinic explanation video (opens in new window).

Alternatively, walk-ins during specified hours are welcome. Referrals from healthcare professionals are also accepted.

Sexually transmitted infection tests

Sexually transmitted infections (STIs) are bacterial or viral infections that are passed on by sexual contact, this can include vaginal, anal, or oral sex, genital contact, or sharing sex toys.

The risk of spreading an infection can be reduced by using a condom every time you have sex.

You can request a Chlamydia test online:

• if you are under 16 years of age, you can request a free Chlamydia test
• if you are aged 16 to 19 we offer this service via SH:24 (opens in a new window)

Contact young people’s health and wellbeing (Zone 5 to 19)

Patient self-care information

• Useful information for children
• Teenage contraception
• Teenage health and lifestyle
• Electronic cigarette and vaping in teenagers

Plan your journey

If you use public transport, the Traveline journey planner provides information about what services and times are available.

Page last reviewed: April 04, 2025
Next review due: April 04, 2026