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DIALOG feedback tool easy read

DIALOG questions

1. How satisfied are you with your mental health?

  • This is asking you how you feel about your mental health.
  • Your mental health is about having a healthy mind.
  • It is about how you think and feel.

It includes:

  • how you cope with things that are stressful
  • how you cope with things changing
  • whether you are able to manage the things that are important to you, like work or hobbies.
  • How you cope with your feelings

2. How satisfied are you with your physical health?

  • This question is asking you how you feel about your physical health.
  • Your physical health is about having a healthy body.

It includes:

  • the food that you eat, for example having a healthy diet
  • your weight
  • exercise and staying fit
  • diseases or illnesses that you have
  • any hospital or doctor’s appointments you have had
  • help you have had from specialists like the dentist or a physiotherapist

3. How satisfied are you with your situation?

  • This question is asking you how feel about your job.
  • This might be a paid job or a volunteer job.
  • This could also mean how you feel about school or college.

It includes:

  • if you enjoy your job
  • if you are able to do things that you need to do at work
  • if you are able to cope with the work you need to do
  • if you get on with people at work

4. How satisfied are you with your accommodation?

  • This question is asking you how you feel about where you live.
  • This can also mean how you feel about the ward if this is where you are living.

This might include:

  • the area you live in
  • the people you live with
  • the type of home you live in
  • if you have a choice about where you live

5. How satisfied are you with your leisure activities?

  • This question is asking you how you feel about the things you do in your free time.
  • This includes how you feel about your hobbies, exercise and spending time with your friends.

This might include:

  • if you have enough to do in your free time
  • if you enjoy the things you do in your free time
  • if you have time or energy to do things in your free time
  • if it is easy for you to do the activities you enjoy

6. How satisfied are you with your relationship with your partner or family

  • This question is asking you how you feel about the relationships you have with your family and your partner.
  • This also includes relationships with your children and your unpaid carers.

This might include:

  • if you get on well with them
  • if you feel supported by them
  • if you are able to see them when you want to
  • if you enjoy doing things together
  • if you are able to talk to them about things that are important to you
  • any difficulties in relation to your children, for example difficulties with child care

7. How satisfied are you with your friendships

  • This questions is asking you how you feel about the relationship you have with your friends.

This might include:

  • if you have enough friends
  • how you feel about meeting new people and making new friends
  • if you get on well with your friends
  • if you feel supported by your friends
  • if you are able to see your friends when you want to
  • if you are able to talk to your friends about the things that are important to you
  • how you feel about your relationship with your befriender

8. How satisfied are you with your personal safety?

  • This question is asking you how you feel about your safety.

This might include:

  • if you feel safe in your home or on the ward
  • if you feel safe in your local area
  • if you feel safe on public transport
  • if you feel safe to go out on your own
  • if you feel worried that you might be bullied
  • any safeguarding issues you have, for example, if you feel worried that you might be abused

9. How satisfied are you with your medication?

  • This question is asking you how feel about the medicines you take.

This might include:

  • how you feel about the amount of medication you need to take
  • how you feel about the side effects of the medication you take, for example, the effect on your medication
  • if you are able to manage your medication on your own or the support you get to take your medication
  • how easily you can get your medication, for example from the pharmacy
  • if you think the medication is helping you
  • if you feel you have been given enough information about your medication

10. How satisfied are you with the practical help you receive?

  • This question is asking you how you feel about the help that you are given from staff and paid carers.

This might include help you have been given with:

  • your money
  • where you live
  • your activities
  • meeting other people
  • getting around

It might also include:

  • if you feel like you have been given enough help
  • if you feel that the help you were given has made things easier
  • if you feel like you have been given the help you asked for

11. How satisfied are you with your meetings with mental health professionals?

  • This question is asking you how you feel about the meetings you have with staff about you mental health.

This might include:

  • how you feel about the time that your meetings happen and if they happen often enough
  • if your meetings are easy to organise
  • if you think that the right members come to your meetings
  • if you are able to understand what is talked about
  • if you feel supported to say what you want to say and feel tat people listen to you
  • if you feel that you talk about the things which are important to you in the meeting
  • if you feel like you understand what is going to happen next

All questions are ranked using:

  1. very unhappy
  2. unhappy
  3. quite unhappy
  4. in the middle
  5. quite happy
  6. happy
  7. very happy

Document control

  • Authorisation: Used with permission from East London NHS Foundation Trust.
  • Author: Hannah Watson (Specialist speech and language therapist and ELFT accessible information manager).

Page last reviewed: June 28, 2024
Next review due: June 28, 2025

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